parker and sons complaints

12. You are in Phoenix. Yelp users havent asked any questions yet about Parker & Sons. Offer is valid for existing location only. Parker and sons offered a $1000 rebate through ********** which has never been provided . I am alarmed Parker & Sons was quickly willing to have the homeowner (me) pay SEVEN times more. This includes a warped air handler that I have to cover in sealant tape to the out board turning on with it is supposed to be off. Parker & Sons has an overall rating of 3.8 out of 5, based on over 67 reviews left anonymously by employees. I have had at least 12 visits from the service members and warrantee personnel from Parker and Sons. My electric bill was outrageous. Enjoy the benefits of a maintenance plan, including discounted pricing, priority scheduling, and peace of mind. Repair, maintenance, and installation in Phoenix. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Note that complaint text that is displayed might not represent all complaints filed with BBB. They expect allot from employees. They never ever measure the house before putting in the new a/c . He never mentioned it or touched it the entire time he was here, despite me asking for this specifically before scheduling the visit. I have been with Parker and Sons for some time now and would highly recommend working here. . Parker and Sons is a life savor. Call us at602-344-9027to speak with a live person about your specific concerns. We'll guide you through the process. to our friends and family be done by Jesus. Showing 1-10 of 198 results. Will never use this company again! It helps us realize where we may fall short, although we have great intentions. They fixed both in 15 minutes for under $100! We are very . The sales people and technical staff were efficient and professional. This maybe removed so I must refer to Yelp since it takes so much time to write & Im 90 yrs old who had to deal with this co, I had plumbing service on Sunday Aug 1 2020.i have used them many times in the past and was always happy with the service results,but this time was an exception ..the Technician Daniel Voica was the best plumber i ever had..courteous..knowledgeable and a complete professional..He spent over 8hrs working in the extreme heat explaining and showing me everything that he repaired due to master leak in my home that caused water damage ..a total asset to have on your staff ..If needed i will surely ask for him again ..the best Plumber ever!! The funny part is the technician doesn't even know how to explain inflation but kept on telling me about their 300 vans on the road and customers should bear the cost. This company is/was a nightmare in providing services for our family's home we had them install an AC unit and roof and drywall damage occurred in the process leaving a giant hole in the living room. Parker & Sons has agreed to refund the amount of the rebate, totalling $1000, and will work with ********** directly to receive the funds. Calling Parker & Sons was the best move I ever made. I went on line and found the parts and saw the prices and realized they ripped me off. Doesn't matter if you have install or not You are in Phoenix. Good service paid them and I was very happy. Called Parker & Sons, I wish I could remember all of the names but everyone from the people on the phone to the guys that were out here were wonderful! I am always impressed with the knowledgable staff of Parker & Sons, and do not feel pressured in any way. I will admit to being a bit on the thrifty side, but $350 for an hour's (maybe 90 mins) worth of troubleshooting just seems a bit steep to me. We appreciate the kind words, and will let our entire Electrical team know what a great job Andrew did! and gave us a seer of 14 that is just standard performance. Heating. We are very happy. Behavior contrary to these beliefs is not tolerated nor accepted. Enjoy the benefits of a maintenance plan, including discounted pricing, priority scheduling, and peace of mind. A free inside look at company reviews and salaries posted anonymously by employees. He made my day. Friendly environment 9 Parker & Sons reviews. They were very very unprofessional in terms of communication in establishing timely response for repairs upon the service crew coming to make the repairs. Electrical. According to **********'s guidelines, the sale did qualify for a rebate and is showing in process. Thanks for the great recommendation! Very serious quotas and strict sales goals with. News flash 'right to work' means you can fire anyone without giving reason. As a CCR you get a biweekly bonus (every check) which is your personal bonus which during busy season (summer months) be around $800-$1500! During this time, we have responded to over 1,000,000 service calls in the Phoenix community, helping people just like you with their electrical needs. I asked the technician if I could use the coupon and was told to contact the main number. Parker and Sons is a life savor. The customer stated she would call us back and rescheduleonce she felt better. I would not recommend this company to my friends. Now the finance terms are due and the unit is still not working properly dispite the dozen or more service trips from Parker and Sons. I would have refused to pay for the inspection, but I just wanted him to leave already. We also ensure all reviews are published without moderation. Called for service at 6:01 am, no tech on duty. The charge would be $3,819.00. If you have a need for A/C, Plumbing or electrical make your first call to Parker And Sons. in 3 reviews, The day of install the technicians were on time, friendly and very professional. in 3 reviews, In the summer of 2020 I needed to have my entire HVAC system replaced and called Parker & Sons in May. in 2 reviews, Good evening! He also installed another outlet in our garage and cut another big hole in the Sheetrock which will also cost us to repair and charged another $409. Good company with some growing pains but they manage the best they can. Why didn't the salesman offer a discount coupon if it was available? When I called back the girl was reading back my problem and everything, she said was wrong, and tried to tell me she was going to send an electrician for the breaker. Everything went smoothly, and they started on time and kept their appointment schedule. Good company with some growing pains but they manage the best they can. Parker & Sons is amazing. ******* said that is not what she sees on the invoice. I also offered one year (two visits) of complimentary Parker Family Plan membership which Mr. [redacted] accepted. The job got done as quickly as they could because it was a big big job. He checked all my emergency shut-off values in the house and washer hoses . Justin Ross came out to our house around 9am the next day. The electrician did not clean up, leaving the old one in the backyard. Andrew did a great job replacing light fixtures in 2 bathrooms. Then you have a group bonus each month and also quarterly bonus. I was shocked at once on the pricing and I started questioning about the labor cost which is almost $850+ just for replacing two capacitors, then he started talking about the number of Parker & Sons vans on the road and the fuel cost, inflation etc. I called another well known company and was quoted hundreds less. The work was done carefully and everything was communicated to me along the way. I contacted Parker and Sons and asked for a refund of my $285.78 annual maintenance plan. Parker is your one stop shop for total home comfort..css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Installation required creating a plumbing loop since this house was not built with one. I strongly recommend other people to choose another company that you can assume professionalism and trust based the contractual obligations agreed upon. Useful Reply Reporter447795 Conducting ourselves in morally and ethically is paramount to our longevity and success. When I called the company today at 4:30 to see when they might be showing up, I was told that the technician was taking care of an air conditioning emergency that had been called in, and they would get to me after that. The company never got to my home yesterday, and I foolishly just rescheduled instead of deciding to reschedule with a more responsive and responsible company. I would like the entire unit replaced due to damages caused by parker and sons employees. Serving both homeowners and businesses for over three decades, we are nationally recognized for being one o Read more Location & Hours 3636 E Anne St Ste A Stayed to make sure it was working. The SRP rebates were supposed to take out some of the price pain. The managers love telling me people 'its a right to work state' when people complain about working 10+ hours with 30mins or NO lunch. Had these guys come out to fix a broken duct. Now the second issue is talking to his manager 2. Is this even legal? My ac was out again last night due to another failed thermostat. page 5. Swapping out a BASIC Home Depot chandelier (which I provided) was $600. They are professional and courteous. Need to file a complaint? Stay away you been warned. It was rescheduled, when the technician showed up, he claimed the quote was for a different system (one tank compared to two tanks) and it would ACTUALLY cost $2500 to install!! Simply use this form, and we'll get back with you! 2023 Parker & Sons, LLC ROC152654, ROC152656, ROC233298, ROC258885, ROC300696, Industry-Leading Warranties and Guarantees, No Extra Charge for Nights, Weekends, or Holidays, Always a Live Person to Answer Your Calls, Smoke Detectors and Carbon Dioxoide Monitors, GFCI Electrical OutletsCar Charging Stations. 70% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Parker & Sons employees rate their compensation and benefits as 3.6 out of 5. There is some good pay opportunity and good management. From the hourly and the bonus structure. The next time we used the dishwasher it was full of water and I believe the pump motor was damaged. Phoenix: (602) 273-7247. Parker & Sons has been serving Phoenix area homeowners and businesses since 1974 and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing, and air quality contractors in the industry. Thank you! Given an estimate to replace indoor coil and repairs. Purchase and installation of a brand new HVAC unit was completed 6/2722.

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